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Ryanair to abolish airport counters and paper tickets
Love them or hate them, we can't help flying with Ryanair. Cheap flight tickets, loads of routes to our favourite destinations, and more flash sales than DFS Sofas. But this new development has stirred up quite the debate
Starting in May 2025, airport check-in desks will be gone entirely. This means no more checking in at the airport or speaking to a Ryanair staff member before your flight. Let’s dive into the details of these changes
Goodbye to airport check-in desks
While most passengers already check in online (mainly to avoid the hefty £55 fee for airport check-in or the £20 fee for reprinting a boarding pass), the check-in desk is still the only direct point of contact with a Ryanair staff member at the airport.
Ryanair's CEO, Michael O'Leary, announced that this change is expected to take effect from May 1, 2025.
The main motivation behind this move is cost-cutting. Ryanair doesn’t employ ground staff directly, instead relying on third-party handling companies, and renting check-in desks from airports can be expensive. Ryanair says that this saving will help them to keep flight prices low.
They also argue that this change will make check in smoother for all passengers, as no one will accidentally find themselves with a £55 fine at the counter.
It remains to be seen how the airline will address the needs of passengers who might struggle with online check-in, whether they’re elderly, first-time flyers, or simply forget to check in before arriving at the airport.
What do you think of this change, Pirates?
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